Updated May 21, 2026

Refund Policy

Service Operator

SmartFormUS.com is operated by Dgvantage Pte. Ltd., registered as DGVANTAGE PTE. LTD., at 9 Temasek Boulevard, Suntec City Tower 2, Unit 04-03, Singapore 038989.

Paddle Refund Policy

Purchases processed by Paddle are subject to the Paddle Refund Policy. Refund requests for Paddle transactions must be submitted within 14 calendar days of the transaction date.

Request Process

To request a refund for a Paddle transaction, use the support or receipt link provided by Paddle, visit https://paddle.net, or contact team@smartformus.com with your email address and order reference.

Refund Processing

Approved refunds are processed by Paddle to the original payment method where possible within 14 calendar days of approval.